TLC Resorts
Reviews and Complaints
Bad bad baad
Terrible, lousy membership!
Paid $9000 and RCI fee of $1200 and RCI told us TLC closed our RCI account
I was informed by RCI that our account was cancelled by TLC (Fiore Las Vegas) resort! And that RCI would charge us a "reinstatement fee" to reactivate the account.
What is going on? We paid Fiore TLC around $9000+ for our RCI Platinum membership (and our first year's RCI maintenance Fee of around $1200) and now we can't access our RCI accout! The Fiore Travel Rep (name omitted), gave us inaccurate information regarding our ability to be reimbursed for our maintenance fees by Advantage Travel during his sales presentation at Fiore Travel in Las Vegas. Perhaps word got back to TLC from Advantage Travel that I complained about this Fiore Rep and either he or someone at TLC decided to cancel our RCI account in retribution?
I'm extremely angry and will go to any means necessary if this does not get resolved to my satisfaction very soon. Worst case I expect to have access to the RCI account that we paid for in full. Best case, provide us with a complete refund of all moneys paid to TLC and RCI for this account and cancel everything. It has been nothing but a hassle for us to attempt to be reimbursed only a portion of our maintenance fee for one or our resorts and zero for the second resort.
We were told by the Fiore Rep that we would be able to be reimbursed for the full amount for both resorts. This is the only reason we agreed to purchase-in hopes that in 9 years we would recoup the $9000 paid to TLC.
- Extremely full of lies and fraudulent
Preferred solution: Full refund
Fraudulent company
We are out over $10000 and they had Meridian Financial Services contacting me by letter and phone wanting to pay my yearly fee. I provided proof that TLC sold our 'property' to someone else.
Never heard from them again. Contacted lawyer to see what my options are. The Nevada Attorney General's office contacted me years ago that they were going to shut TLC down. Letter from them last year that they were not proceeding and put the 'ball back in my court'.
We weren't buying from them but we had a timeshare we were trying to get rid of...they would take the timeshare if we bought into their propaganda.
That's how we got sucked in.
We have WorldMark and use it regularly. Will not be sucked into again.
Horrible
Got my money back...
I agreed to join TLC and try it out during our Vegas vacation but after seeing all your reviews that night, i canceled the next day. I was very freaked out about my chances of getting the 9k back so we took a letter to the manager and mailed one to their address.
They told me they'd mail me a check but luckily, after 6 ish days, they credited my checking account back the entire amount. A couple suggestions: 1. The website https://www.sample-resignation-letters.com/how-to-write-a-timeshare-cancellation-letter-with-sample.html gives a good example of what to include in your letter so you are covered under the law. 2.
I hand delivered it, got the managers signature on my copy and also sent one copy by certified mail. It's probably over kill but my way does work haha. 3. I didn't take their loan for it so that might have helped my cause.
4. I gave the "free vacation" cards back when i hand delivered the letter.
I didn't want to give them any reason to screw me over. Best of luck dealing with them.
Preferred solution: Better customer service.
SCAMMERS
I was talked into coming to a meeting that was being held for locals. I was talked into getting a sampler package (thankfully) because I'm a single person and I don't know maybe they felt bad tricking a single mother of 3 out of too much money.
I was suppose to get a free trip for two with air included. (first I needed to pay a fee for each person of course) Never had a chance to use it because what they didn't was is that it needed to be used within 90 day... As for the sampler package that I paid for a year over 1200 for I never used. I had one week at $169 and 2 weeks at $250 each.
the cheaper week expired after one year...the other two are still available but there is never a week for the $249 any place I want to go...instead the prices are hicked up for them to get more money.!! I truly don't know what I paid for because everything has additional fees! Thia company should be ashamed!!
When I went back to the location since I live local in Las Vegas they are gone. I am sure somewhere scamming more people out of their hard earned money!
Preferred solution: Full refund
TLC Resorts - Review in Travel Agencies category from Las Vegas, Nevada
Preferred solution: To tell everyone these people suck and hope they leave vacationers alone let them enjoy. I told everyone I could while I was out there.
HOW THEY LIE
Preferred solution: Full refund
$399.00 would make a great vacation
I went to visit Pawn Stars Gold & Silver Pawn, on the way out I filled out a card for a "free round-trip visit to Vegas". A few months later my wife received news that she had WON!
She just needed to pay $300.00 up front. (I knew I smelled a rotten Scam). A few months later we planned to go to a concert in Vegas so made reservations with TLC Resorts to attend a presentation, ostensibly to get our money back. We tried to get into a presentation on 9-1-17 but was not allowed to.
So we went the time/day we were scheduled. The room where they have the presentation is dark, so your ability to read documents is difficult. I was promised a vacation club membership for $50.00/month with $100.00 down and no dues until 10-02-2018. On 10-3-17 I noticed a debit for $399.00 by TLC.
I immediately tried to cancel by sending certified letters to TLC and RCI and was told I should have cancelled within 5 days. I now KNOW I will be paying $399.00 a year to TLC, RCI Points Membership fees of $298.00 a year, $54.56 a month to UAS & $118.64 a month to TLC. So instead of $50.00 a month I am paying $173.20 a month! I could have a great vacation on that alone.
Trying to get a vacation on their website is impossible within your time periods. A rip off!
- Initial product
- Dishonesty
- Fraud
- Fraudulent
Preferred solution: Full refund
DO NOT BE TALKED INTO BUYING, get gift and leave (Kissimmee,Fl)
Timeshare Liquidators - Review in Hotels and Resorts category
Please please please do not fall for this company because you will immediately regret it!!! Customer Service rude & never available, finance will send you to collections and try to ruin your credit.
Went into the corporate office to speak with someone and it smelt like a pot farm & I ran into one of their employees who was visually under the influence of alcohol and just plain drunk and this was corporate.
I had to obtain a lawyer & get out of my contract because tlc resorts made charges by mistake & blamed it on a computer error & I never received what was promised during are presentation . To sum it up this is an unstable company from sales, customer service right down to the people they employ to handle your financial information I got out with the help of an attoney so save your self the heartache...BEWARE!!!!
NOT MAKING SENSE AT ALL
We have been into TLC, but are not very happy about it. We have been paying $140CAD on a monthly basis, that I don’t even know when it’s gonna be finished!
Plus we are paying annual fees! We are not really travelling every month. We only travel on a weekend. Plus the fact that we have our 20,000 points, we also have to pay for other stuffs in the hotel (housekeeping fees+) It wasn’t that much of a difference when we book it from Expedia, or other Travel portals, or even in the hotel’s website!
And one thing more, most of their accredited hotels are very far from the city! What good does it give?! Gosh! It’s a total Rip off!
I wanted to cancel my membership, but I already paid, less than $10K, and annually will be paying fees, in exchange of points. Even if I use the points, I had to pay exchange fees from RCI, and needed to pay housekeeping fees. I recently stayed in Georgian Bay, for 2nights. I have paid $80 CAD, and paid $55 for my housekeeping.
A total of $135. There were offers in the hotels site if not lesser, are even equal to what I have paid even if you won’t be a member of any vacation rentals.
So, what is the sense of paying the $10K but you still have to pay something. I don’t get it!!!
TLC Timeshare Liquidators Las Vegas and RCI; Not a "scam"!
Brandon: On your video, you must compare your two Puerto Vallarta vacations equally. The Expedia price is for SIX nights in a HOTEL ROOM. The total cost with air was $3412 for 6 nts, (3412/6 = $568.66 nite X 7 nights =$3980.66.
The RCI resort's All-inclusive fees per person your red arrow is pointing at is for a completely different time of year AND totally different room size compared to Expedia's deal! The actual fees for the same dates your Expedia vacation were only $120 per adult per day X 7 = $1680.
That's for a studio, not a dinky hotel room!
Let's say the airfare was the same since there's no way to find out otherwise at this point. RCI exchange/booking fee for 7+ nts is $169. $169+$900 air + $1680 = $2749.
That's a savings of $1231 on one vacation alone, and it's for a larger villa and not just a hotel room.
Present day, using the same exact resort, air, vacation dates and room sizes:
(PLEASE KEEP IN MIND THAT AIRFARE IS CONSTANTLY CHANGING AND PRICES DEPEND ON COUNTLESS VARIABLES NO MATTER WHO YOU BOOK IT THROUGH.)
EXPEDIA:
Feb 20-27, 2016
United Airlines, Spokane-PV R/T 2 adults
$930.
Delta, Spokane-PV, cheapest on Expedia:
$792
Plus:
Hotel suite: $438/nt ($3066)
2 bedrm: $876/nt ($6924)
Best price @Expedia:
Bundled with Air and room, 2 adults:
1 bedrm $3035 (and up)
2 bedrm $5281
RCI:
Feb 20-27
United Airlines, Spokane-PV R/T 2 adults
$656. ($274 cheaper than Exp for United, $136 less than Exp's cheapest rate on Delta)
Using your Points:
9,000 pts
$169 booking fee, flat rate for 7+ nts, any size villa
All-incl fees:
1 bdrm ($1680/ 7 nts, 2 adults)
2 OR 3 bdrm ($2380/7 nts, 2 adults)
TOTAL w/air and RCI booking fee:
$2505. for a 1 bedrm
$3205 for a 2 or 3 bedrm
You will have 11,000 points leftover. Example: Use 7500 points + $169 for 7 nts in Las Vegas not at 45 yr old Plaza hotel, but at the Hilton GVC in a studio or 1 bedrm, or at The Grandview in a 1 bedroom, full kitchen, sleeps 4, or a 2 bdrm sleeps 8. Both are gorgeous, Gold Crown Resorts. Roll the 3500 over to next year and you'll have 23,500 for 2017. Or roll 11000 over to 2017 for 31000.
How to have OPM cover those pesky fees: I booked a week for my neighbors last Feb over Valentine's Day in a 2 bedrm Gold Crown resort in S. Lake Tahoe. With the Guest Pass it cost me $308, no points. The best rate they found online was over $2k. They paid me $1600. That's how I cover fees.
The Washington coast in the summer can sometime be hard to book, but it can be done if you look for openings starting 60 days out and last minute, AND have RCI do an ongoing search for you. Remember, Platinum members get priority access.
Be persistent: you will get in.
(If hotel rooms are your thing, RCI has hotel deals everywhere, incl WA, and their rates are guaranteed.)
There aren't a lot of resorts on the WA coast (unlike most other coastal vacation destinations around the world), and a lot of people who own at those resorts in WA are local and they don't exchange out -they bought there to vacation there every year, and if you're limited to one destination in peak season that makes it harder. You can always use all your points for a week there, booking farther out, and you can even borrow pts from next year, or rent some points for only two cents a pt if you need more.
Face it... you only have 20,000 points so that's not a lot if you want more selections and options. Your best usage is searching for the 7 nights at 0-10000 points or less. There's always a lot of great vacations available, all-incl and not-inclusive. But you only paid $5k and your maint. fee is fixed forever. Buying 20k pts from a Developer at retail prices plus a MF that increases every year is how most people do it. You can get 2+ wks of vacations every yr forever using those pts and you won't pay an arm n leg in rent for a week or more in drop dead gorgeous knock your socks off resorts. And one day when you've decided to burn the luggage and snooze in the rocking chair all day, you can give it to your daughter and her family and she can also get those vacations too.
20k pts a year is like a "starter" program for some people, but if you work it right it might be the perfect amount for you. You also have at least one Bonus wk that can be booked up to a yr in advance; you have Last Call weeks, extra vacations, cruises on ships and even private-type yacht cruises, and TLC's MF's are FIXED for life which is unheard of.
There's a good reason why there's almost 4 mil RCI members, why they've been in business since 1974, why companies such as Hilton, Sheraton, Westin, Disney, etc etc etc are with them, and why more are added on every year and why it keeps growing and hasn't let up! Think about it!
You have a good, very useable program. Just start using it and you'll see!
Husband has owned since '91, me since '01. We take a lot of vacations every year and we have been to some amazing places, stayed in some incredible resorts, and we have saved a fortune by doing it this way! We aren't always crazy about staying at the mandatory all inclusive resorts; we feel we save more money without the fees. For us, those are the more luxurious vacations that we will take every three to four yrs. for a special occasion. There's a couple AI resorts in the Riviera Maya area we love. High dollar but worth it (and we still pay a lot less than we would pay through Expedia or Costco!)
Hope this helps you and anyone else having issues.
- Programs they offer and low prices
- Prices and program
Review in Hotels and Resorts category from B M Goldwater A F Range, Arizona
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owner- slaves forever for nothing have back !!! we file complain to FTC.gov 202-326-**** & Consumer Protection office in Las Vegas 844-594-**** !!!
And on top of it all, I noticed that this guy posted "anonymous"! What an idiot...
Not true at all! I have posted here a number of times "anonymously" and I am AN owner with TLC but not "THE" owner of TLC. It's people like you posting crap like this - assumptions and assertations that are not true and cannot be supported by fact who frustrate me to the point that I cannot sit back and be quiet!